Customer Support
Context Help
If you lose your way inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each and every page. A context menu will show up. It includes detailed information about all the operations that you can carry out on the given page. Each pop-up menu opens on the same page so that you can swiftly get back to your work.
Video Tutorials
We have an extensive collection of tutorial videos describing how to work with our web hosting Control Panel. They're created for those of you who want to see how things are getting done instead of just reading articles. Thus, everyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step how-to videos.
F.A.Q.
If you can't find the answer you need, take a gaze at our extensive FAQ section, which contains questions asked by real persons and offers real solutions. We frequently "revamp" our FAQ database with new entries so as to cover all the new additions and innovations related to our web hosting platform.
Ticketing System
If you still can't find the answer you searching for in the FAQ section either, we have a fantastic team of support engineers available 24x7 and ready to help you with any problem. Each trouble ticket you submit will be replied to in less than sixty minutes (the average support ticket response time being only twenty mins), so you will never have to wait a long time to receive an answer to your question.